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Great staff. They always respond(second stay) and bring you if you ask for something , they stay calm in stressful situations too. Breakfast lady is always on point, like she takes her job seriously(She is a rockstar). Good food, and good hotel overall for a very low price. Probably best in that area from the stays we experienced so far!
Luva
juli 2024
My stay at the hotel was absolutely delightful! The establishment is a stunning blend of elegance and charm, with pristine cleanliness that added to its appeal. What truly made the experience memorable, however, was the exceptional hospitality and extraordinary customer service. Whenever I needed something, I simply called the front desk, and my requests were met with promptness and a warm smile. One memorable moment occurred when I remembered an additional item just as the front desk clerk was about to leave. Her willingness to go the extra mile and retrieve it for me illustrated her dedication to service. Although I ultimately chose to go downstairs to collect it myself, her genuine kindness and eagerness to assist made a lasting impression. This experience was nothing short of amazing, filled with thoughtful touches and attentive care. I left feeling truly valued and satisfied! ⭐️⭐️⭐️⭐️
Kd
maart 2025
Very clean room. Nice bed and very nice bathroom. Great breakfast and attentive breakfast staff.
Dawn
april 2025
My room was clean and convenient. Breakfast was adequate.
Sue
april 2025
Good and close proximity to Ashville town. Gas stations nearby. Nice and clean rooms. Reception was able get us adjacent rooms,
Kushan
september 2024
Everything was fantastic, A lot of effort was placed in making sure it was comfortable and accommodating. The staff were great.
James
juni 2025
Nancy
december 2023
My son and I take an annual father/son trip each year and this was his first time visiting Asheville, NC. We absolutely loved the hotel. Upon checking in the staff was very professional and helpful during check-in. The room was absolutely stunning. Honestly, had everything that we needed. We took advantage of the heated pool and fitness center. Both were really well maintained. The breakfast had plenty of options! Cleaning/Housekeeping staff made sure that room was stocked with toiletries, water bottles. Beds were comfortable, and the view from the room was great! My son absolutely loved the pool and glow. of the hotel at night!
Darius
juni 2024
this hotel is very clean, quiet and has very good amenities such as a well equipped fitness room, indoor pool and the availability of a good sized pool next door at the sister Best Western hotel. I like to swim laps and it is big enough to get some exercise in it even with a family with 2 kids in the shallow end. Staff there will let you in and has special pool towels. Breakfast included a wide variety of healthy food choices. The dining staff person ,Christina wiped the tables and cleared away any debris as soon as guests left. She was cheerful and friendly. The cleaner, Tatiana, was friendly and cheerful also and very thorough with the room. The room is modern , comfortable beds, and has good hanging and storage spece plus a very useful desk work area. I also appreciated the suitcase dollies as I had a lot of luggage to bring in by myself.
Cheryl
juni 2024
Clean updated room. Nice new bathroom. Bed was comfortable. Free wifi was appreciated. Staff was very friendly and helpful. Good breakfast included. Nice extra amenities (gas fire pit in front gave me an outside place to relax for a bit. Nice value for families through Asheville needing a clean place to stay with pool and breakfast.
Patrick
juni 2024
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